Another important point to remember is that while a product may have several more years until the end of maintenance, often active, innovative development is focussed on newer products.
There is an almost limitless number of configurations possible when it comes to how a given client might have their SAP systems set up and integrated.Īdd to this the fact that many older SAP products are now classed as “sunset”, with a range of evolving end-of- maintenance dates that must be monitored and factored in to any planned system changes. SAP’s supply chain management and procurement products have been around since the mid-1970s. This means deployments can be very different from company to company, and it’s not always obvious where any problems are coming from until a skilled consultant has a look. Remember there are a lot of different ways SAP’s procurement solutions can be set up and integrated with other systems – often achieving the same end result. Let’s take a look at some common pain points and how customers and some likely core causes. This is in addition to the fallout from errors made during the initial planning and set-up phase.Īlso like any complex system, it’s difficult for non-experts to fully understand the potential problems and solutions – it’s common for customers to understand that they are unhappy with their SAP procurement deployment, but to be unable to pinpoint the cause or potential solution to their problem without expert help. Like any complex system, SAP’s procurement solutions can end up needing additional tweaking long after their initial deployment. Finding out the real cause of SAP pain points
Add to this the complexity of SAP’s stable of ERP and procurement products, and you can see why many of their flagship products can get mixed reviews. Ĭompanies using SAP have often had one or more of their supply chain management and procurement solutions for a number of years (which isn’t to say new companies aren’t coming to SAP every day). Not only does SAP Ariba hold the greatest market share for procurement software at 38.64% globally SAP solutions like SAP Procurement & Strategic Sourcing, Ariba eProcurement, SAP Supplier Relationship Management (SRM) and others also feature heavily in lists of the top twenty digital procurement solutions. SAP is the leading procurement software vendor in the world.
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